OE

 

Organization Excellence is a team collaboration effort

Organizational Excellence

The Organizational excellence can strengthen the overall appeal and prestige of an organization both internally and externally. The cost incurred for conducting a training in the pursuit of organizational excellence is very meager and  has the potential to reap greater returns resulting from engaged employees, satisfied customers, and efficient operations. 

Learning Touch Points:

Organizations

  • Organizational Structures 
  • Organizational Leadership
  • Leaders versus Managers
  • Types of Teams
  • Cross functional Teams
  • Processes - Obstacles
  • Problems and solutions

Communication Skills and Abilities

  • Communication techniques
  • Modes of communication
  • Empathy, tact, friendliness
  • Open-minded communication
  • Communication methods
  • Effective communication
  • Clear writing style, active listening

Process Management

  • Organizational Process
  • Process analysis tools  
  • Process Concepts

Project management

  • Basic management principles
  • Planning, leading, delegating,
  • Controlling, organizing
  • Allocating resources

 Customer Focused Organizations

  • Customer Identification
  • Internal customers
  • Customer Relationship Management
  • Customer needs
  • Quality function deployment (QFD)
  • Voice of the customer

 Resource Management

  • Interpersonal skills
  • Team Development
  • Teamwork
  • Respect
  • Empowerment
  • Honesty

Change Management

  • Change Process
  • Internal Change Agents
  • External Change Agents
  • Change Phases

 Knowledge management (KM)

  • KM techniques
  • Implicit and explicit knowledge
  • Typical knowledge-sharing


Facilitator:

Mr. Ahmed Sheriff, ASQ-CMQ/OE®, PSM®, PMP®, ACP® , FLMI® , ACS®
American Society for Quality, ASQ, Organizational Excellence, 
Scrum.org’s Prof. Scrum Master, PSM®
Project Management Institute, Project Management Professional (PMP®)
30 Years of International Experience
Founder of Procube Solutions, India, 2015
PM Consultant at Microsoft, Deloitte, and many other corporate

OE Schedule

PMIS: OE

Workshop Dates

IST Time

2018-Jan

FastTrack

2-days

8am-5pm

weekends

2-weekends

8am-5pm

 

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As a PMI R.E.P. & Microsoft Partner, JEEES Enterprise Solutions is committed to contribute towards ongoing professional development of Project Managers, Program Managers, Engineers, Staff, Quality Professionals, PMP Certification Holders, & other professionals involved in varied domains
PMP, PMBOK, CAPM, PMI-ACP, PMI-RMP, PMI-SP, PgMP, PMI, OPM3, R.E.P. Logo are registered marks of Project Management Institute, Inc. USA
Microsoft, MS Project, SharePoint are registered trademarks of the Microsoft Corporation. "PRINCE2, ITIL are the registered trademarks of AXELOS Limited or OGC, UK.  All other trademarks are property of their respective owners
As a company policy, JEEES Enterprise Solutions encourages all participants to go through payment terms & conditions for each service offering prior to program registration - kindly note that by participating in any of our training programs, you agree to abide by terms & conditions for that respective program

 

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